| Online
Help |
Online support resources
include an indexed and searchable database of help topics. |
| Quick Guides |
Step-by-step instructions for most common activities. |
| How to get
help |
To get help with
Companio
- We ask that you designate 2 or 3 people who will serve as contacts for Companio with your members. These contacts can open a ticket, email or call us at any time if they need help, have a question or want to request an enhancement.
- Members who are having trouble logging into Companio can contact us directly through an email link on the login page.
|
| Response
time |
We can answer most
inquiries right away. The final resolution of some technical inquiries may take
longer. |
| Limits |
There are no limit to the
number of help requests you can make. |
| Cost |
Support is included with
Companio at no extra charge. |
| Enhancements |
We have gotten many great ideas from members so if there is something you would like to see added to Companio, let us know. We can't promise but we'll do our best to add it. If there is something that is unique to your organization, we do provide the option of adding custom items for you too. |